Legal

Privacy Policy

Last updated: April 11, 2026

At Polymathics.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

1. Information We Collect

We collect information that you voluntarily provide to us when registering for an account, subscribing to our newsletter, filling out a form, or when you contact us for support. This information may include:

  • Name, email address, and contact information
  • Billing and payment information
  • Company name and job title
  • Project descriptions and requirements you provide
  • Communication preferences

2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your visit, including:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website or source
  • Device identifiers and operating system
  • Usage patterns and interaction data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Protect the rights, property, and safety of our users

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Expert Matching: When you hire an expert through our platform, relevant information may be shared with that expert to facilitate the engagement.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication measures
  • Secure data centers with physical security measures
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. These include:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing habits for targeted advertising (with consent)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a machine-readable format of your data
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process it
  • Applicable legal and regulatory requirements
  • The necessity of the information for our services

Account data is typically retained for the duration of your account plus 3 years after account closure. Transaction records are retained for 7 years per financial regulatory requirements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with all relevant parties
  • Compliance with applicable data protection frameworks

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), the following additional provisions apply:

  • Legal Basis: We process your data based on legitimate interest, contract performance, or consent, as applicable.
  • Data Protection Officer: Contact our DPO at [email protected]
  • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
  • Records: We maintain records of processing activities as required by GDPR Article 30

12. CCPA Compliance (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected, used, disclosed, or sold
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of your personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

We do not sell personal information. To exercise your rights, contact us at [email protected] or call +1 (952) 463-8392.

13. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide a more prominent notice, which may include email notification or a notice on our homepage.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Privacy Inquiries

[email protected]

+1 (952) 463-8392

Data Protection Officer

[email protected]

Mailing Address

Polymathics.ai, Inc.
100 Washington Ave S
Minneapolis, MN 55401
United States

Note: For security purposes, we may require additional information to verify your identity before processing privacy-related requests.